Digital guest guidebook: everything guests need, on their phone

Every property we manage gets its own digital guidebook. Guests arrive knowing how to get in, where to park and what the house rules are, and they leave with a local's view of the area.

A digital guest guidebook for a New Farm villa on a phone, showing check-in times, weather, a local guide map and sections for arrival, Wi-Fi, safety and house rules
A guidebook for one of our New Farm homes.

No app to download

Guests open it from a link we send before arrival, with access codes, parking, Wi-Fi and directions.

Every stage of the stay

Pre-arrival, check-in, during the stay and check-out, each with exactly what guests need at that moment.

A local guide to your area

Our favourite places to eat, things to do and how to get around, written by people who know the neighbourhood.

House rules up front

Quiet hours, no parties, pool and appliance safety, all in one place before guests walk in.

30+ languages

International guests can read everything in their own language.

Guidebook FAQs

Questions owners ask about the guidebook

Do guests need to download an app?

No. The guidebook opens in any phone browser from a link we send before arrival.

What's in the guidebook?

Access codes and arrival instructions, parking, Wi-Fi, house rules, appliance and safety information, useful contacts, and a local guide with places to eat, things to do and how to get around.

Is it available in other languages?

Yes. The guidebook is available in more than 30 languages, so international guests can read it in their own.

Does a guidebook really help owners?

Yes. Guests who know the rules and how everything works make fewer mistakes, ask fewer questions and leave better reviews, which helps your listing rank higher.

Free rental appraisal

Give your guests a better stay

Tell us a little about your property. We'll come back within one business day with an income estimate for short, medium and long-term leasing and a tailored management quote.

Prefer to talk?

1800 219 949

WhatsApp

0480 840 064

Email

support@placehosts.com.au

No obligation. We'll only use your details to respond to your enquiry.